Idealware: Creating the Relationship-Centric Organization: Nonprofit CRM

Idealware: Creating the Relationship-Centric Organization: Nonprofit CRM: "Creating the Relationship-Centric Organization: Nonprofit CRM

By Paul Hagen

Are you having problems managing information about your organization’s donors, supporters, members, volunteers, and other constituents?

If so, you’re not alone. Many organizations struggle with the volume of information they’d like to track and the number of methods they use to track it. In a soon-to-be published survey by dotOrganize, over half the small- to medium-sized nonprofits who responded said they store information about contacts in more than four different places. In fact, 20% said they store it in more than ten places! Many of them use solutions that make it hard for the whole staff to access it – 58% used Excel, 52% used a personal contact manager like Outlook, and an alarming 55% reported using slips of paper."

Tags: NPTech, NPComputerSoftware, NPFundraising