Monday, August 22, 2011

ROI and the Impact of Social CRM — SocialFish

ROI and the Impact of Social CRM — SocialFish: ROI and the Impact of Social CRM [NEW WHITE PAPER]

by Maddie Grant on August 22, 2011
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Our latest white paper is out!

Introducing ROI and the Impact of Social CRM: 12 Forward-Looking Use Cases for Associations. This paper is the second in our Social CRM series. (The first paper in the series, Social CRM for Associations, has had close to 2000 downloads to date)!
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