Why Doesn't Your Company Have a Social Media Voice Document? - SocialFish: "People in your organization are going to be connected to social media somehow. It’s inevitable. You can either ban them from speaking on behalf of the company, or teach them that should they be in that position – that there is a right way.
How can we expect uniform education across the company? A Social Media ‘Voice’ document. Or is it a tone document? Let’s look at this distinction, by Gather Content:"
'via Blog this'
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